Frequently Asked Questions

By volume: the space your items take up in the truck. It is measured on site before anything is carried out, and the pricing page lists the exact figures.

By volume, against a truck 6 feet wide, 8 feet tall, and 18 feet long. Not by the hour or the item.

Yes. The exact figure is on our pricing page.

Yes. Labor, loading, hauling, and disposal are all in the number. No fuel fee, no stairs fee.

Only heavy material such as concrete, brick, and roofing shingles. We tell you the number before we load.

Only if the pile does. Any addition gets a new number for you to approve first.

Yes. We look and hand you a firm price. Turn it down and we drive off with no charge.

Yes: 10% for seniors and 10% for veterans. Tell us when you call.

Mention it when you book and bring ID when the crew arrives. It comes off the price quoted on site.

We accept cash, check, and all major credit and debit cards. Payment is collected after the job is complete and you have approved the work.

Yes: cash, credit card, debit card, business checks, and Cash App. (We do not accept Venmo.)

Use the online booking form or call us directly.

On most days when you call before noon. If same-day is fully booked, next-day appointments are almost always available.

Yes, when you call before noon, Monday through Friday 8am–6pm or Saturday 8am–1pm. You reach Blake and Brennin's crew directly.

Yes, someone needs to be present to approve the price and show the crew what to take.

Yes, free of charge. Please call at least 2 hours before your appointment.

Furniture, appliances, mattresses, hot tubs, electronics, construction debris, yard waste, garage contents, estate cleanout items, and light demolition including shed and deck teardowns.

Both. Everything from a single hot tub or piano to full property estate clearing.

Refrigerators, freezers, washers, dryers, dishwashers, stoves, ovens, microwaves, water heaters, air conditioners, dehumidifiers, and more.

Yes. Metal is recycled where possible.

Yes. Broken TVs, computers, and monitors, all of it.

Loose household hazardous waste is the main exclusion: paint, propane tanks, motor oil, chemicals and similar items. Drain the fuel from any gas-powered equipment before the crew arrives.

Those we cannot take. Paint cans, propane tanks, motor oil, pesticides, and pool chemicals have to go through household hazardous waste.

Yes. Refrigerants, coolants and oils inside appliances are disposed of according to EPA and state environmental regulations.

No. Suspected asbestos has to be removed by a licensed abatement contractor before we start. Once cleared, we take the rest of the demo debris.

Hard drives and sensitive electronics should have data wiped before removal. We don't handle data destruction.

The crew comes inside and moves everything out for you. We navigate hallways, stairs, and tight spaces, and use pads to protect floors and doorways.

No. The crew carries it out.

No. You point at what stays, and it goes back in before we leave.

Point out what you want to keep and we'll load out everything else.

Yes. We navigate stairs, doorways, and tight spaces safely. Mention any unique access challenges on the call.

Not if we can help it. Banisters, casings, and plaster get padded before the first piece moves.

Most houses take one full day, and very large or heavily packed homes might take longer. We confirm timing when we quote.

Usable items are donated where possible. The rest goes to the landfill. We don't haul to a specific named facility; the load determines the destination based on condition and material type.

Other materials are recycled where possible or disposed of responsibly. We cannot guarantee specific outcomes as facility acceptance varies.

Metal is recycled where possible, both ferrous and non-ferrous.

Often yes, if you call before noon. Mon–Fri 8am–6pm, Sat 8am–1pm. When today is booked, next-day is almost always available.

All of Louisville and Jefferson County. From the Highlands and Germantown to Crescent Hill, NuLu, Shawnee, Clifton, and the East End, the crew runs daily across the full metro. Surrounding areas include Middletown, Jeffersontown, Prospect, and St. Matthews.

We serve all of Louisville, Jefferson County, and surrounding areas including St. Matthews, Middletown, Prospect, La Grange, and Shepherdsville.

Call before noon and same-day is usually available. We run Louisville, St. Matthews, Middletown, Jeffersontown, Prospect, Lyndon, Germantown, Shively and out to Shepherdsville, La Grange and Buckner: Monday through Friday 8am to 6pm, Saturday 8am to 1pm.

Yes. We work with contractors and property managers on regular schedules.

Yes. We handle multi-property cleanouts and maintenance debris with account pricing.

Pricing depends on volume and debris type. We quote per project.

Heavy materials are always a surcharge: concrete, brick, roofing shingles, asphalt, stone pavers, old HVAC units, and water heaters. Hazardous materials (asbestos, lead paint, fuel tanks) we do not haul.

Call before noon and we can usually get there same-day for emergency debris removal.

Yes. Haulaway Junk Removal holds a Junk Haulers license and carries insurance, with proof available on request. Blake Ackerson and Brennin Scherpf own the business and run it with their own crew.

Call us or book online. Tell us what you need removed and where you are located, and we lock in a time. The crew gives you a firm on-site price before starting, and you approve before any work begins.